Privacy Policy
Information We Collect
We collect only the personal data necessary to provide and improve our services, such as name, email address, and usage statistics. Any additional data requests are accompanied by clear user prompts. We do not collect sensitive information (e.g., health or financial details) unless explicitly required and consented to.
How We Use Your Data
Your information powers our analytics, helps us troubleshoot issues, and enables personalized support. We aggregate usage data to optimize performance and feature development. We never sell your personal profile to advertisers. Any internal reports rely on anonymized and aggregated data sets.
Data Sharing
We do not share personal data with third parties except when legally required (e.g., court order) or to trusted service providers under strict non-disclosure agreements. Partners undergo regular security audits to ensure compliance with our standards.
Data Retention
Personal data is retained only as long as necessary for the purposes collected, but no longer than three years from last account activity. After that period, we either securely delete or irreversibly anonymize your information. Retention schedules are reviewed annually.
Cookies & Tracking
We use essential cookies for functionality and performance cookies for system health monitoring. Marketing cookies are disabled by default and activated only with your consent. You may adjust cookie preferences in your browser or account settings at any time.
Security Measures
Data in transit is protected by TLS encryption; data at rest is stored in encrypted databases (AES-256). Access controls and audit logs limit and track internal data access. Regular penetration tests and code reviews help identify and remediate vulnerabilities.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Data portability is available upon request in a machine-readable format. To exercise any right, contact our Data Protection Officer.
Automated Decisions
We may use automated algorithms for service recommendations and fraud detection. You will be notified whenever a decision significantly affecting you is made solely by automated means. You may request human review of such decisions.
Breach Notifications
In the unlikely event of a data breach, we will notify affected users within 72 hours of discovery, detailing the nature of the incident and remediation steps. Regulatory authorities will also be notified as required by law.
Policy Updates
We review and update this policy at least once every 12 months or upon major legal or operational changes. All updates take effect upon publication; continued use of our services implies acceptance of the revised terms.
